By Keena P. Walters 

We define administrative barriers as nonacademic processes and protocols that students must complete to succeed in the university. We share our findings with specific recommendations and actions to remove administrative barriers that can increase student success, such as providing clearer communication about requirements and deadlines and improving access to financial assistance.

By Keena P. Walters and Jaquelyn Caro-Sena

With the recent calls for racial justice across the country, institutions of higher education in California were forced to reflect on their own practices and policies and commit to better serve students of color, particularly Black students.

By Breaunna Alexander

Developing a transfer-receptive campus climate within the California State University (CSU) could better support students of color in successfully entering and graduating in a timely manner. CSU as a result of the COVID-19 pandemic,…

By Connie Tan

For the past 17 years, Dr. Tintiangco-Cubales has been teaching in the Asian American Studies Department with a focus on community responsive pedagogy, culturally responsive teaching and evaluation, and Filipina/o/x American Studies…

By Connie Tan

The convergence of a global pandemic and pervasive patterns of racial injustice has magnified the deep structural and social inequities in the United States. In this interview, Dr. Leece Lee- Oliver (Blackfeet, Choctaw, Wyandot, Cherokee), assistant professor of Women’s, Gender…

By Jaquelyn Caro-Sena

Undocumented students* in colleges and universities face an array of challenges unique to their immigration status including a high risk of COVID-19 exposure, economic insecurity, lack of access to financial aid, volatile…

By Breaunna Alexander

In a series of online conversations hosted by the CSU Student Success Network in July and August, over 150 faculty and staff across 21 CSU campuses shared strategies and learned from each other about student-centered online practices…

By Connie Tan

This interview with Dr. Frank Harris III is the first in a series of memos presented by the Knowledge Center. In this memo, Dr. Harris encourages institutions to take an equity-minded, student-centered approach. He suggests that…